Shipping Policy

Thank you for shopping with damanibrand.com. We are committed to providing you with a smooth and reliable shopping experience from checkout to delivery.

Order Processing

All orders are processed within 1–2 business days after your order confirmation email has been received. Orders are not processed, shipped, or delivered on weekends or holidays.

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking information.

During high-volume sales periods, holidays, or promotional events, processing times may be slightly delayed. We appreciate your patience and understanding.

Domestic Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout prior to completing your purchase.

We currently offer:

• Flat Rate Shipping: $7.00 for all U.S. orders
• Shipping price available within the United States only

Estimated delivery times for domestic orders are typically between 5–10 business days after shipment, depending on the destination and carrier delays.

Please note that delivery times are estimates and are not guaranteed.

We do not currently offer local delivery or in-store pickup.

Order Tracking

Once your order ships, you will receive an email notification containing your shipping details and estimated delivery timeframe. Customers also have complimentary access to their customer account, where they can view detailed order and tracking information at any time.

If you experience any issues accessing your customer account, please do not hesitate to contact us for assistance at damanibrandllc@gmail.com. We kindly ask that you allow up to 48 hours for tracking information to update within the carrier's system before submitting an inquiry regarding your shipment status.

Customers are responsible for providing a valid and active email address at checkout. Tracking information and order updates are sent to the email address provided at the time of purchase.

Damani Brand is not responsible for missed tracking notifications or delivery updates resulting from full email inboxes, spam or junk mail settings, incorrect email addresses, email service provider issues, or a customer's failure to monitor their customer account. Customers are encouraged to regularly check their inbox, spam, junk folders, and customer account for order updates and tracking information.

If you have not received your order within 10 business days after receiving your shipping confirmation email, please contact our support team with your full name and order number so we can assist you promptly.

Customer Support Email: damanibrandllc@gmail.com

International Shipping

We work with trusted suppliers and fulfillment partners around the world to source quality products for our customers.

International supplier processing times generally range from 3–5 business days after an order is placed. Once shipped, orders typically arrive within 7–10 business days depending on the destination country and local carrier services.

As soon as your order ships, you will receive a confirmation email with tracking information so you can monitor your shipment every step of the way.

Please note:

• International delivery times may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

• Customers are responsible for any customs fees, duties, taxes, or import charges required by their country.

Incorrect Addresses

Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for packages delivered to incorrectly entered addresses provided at checkout.

If you notice an error in your shipping information, please contact us immediately. While we will do our best to accommodate changes, we cannot guarantee address updates once an order has been processed.

Lost, Stolen, or Delayed Packages

damanibrand.com is not responsible for lost, stolen, misdelivered, or delayed packages caused by shipping carriers once an order has been marked as shipped and is in the possession of the carrier.

If your tracking information shows that your package was delivered but you have not received it, we recommend first checking around your property, with household members, neighbors, leasing offices, or other individuals who may have accepted the package on your behalf. You should also contact the shipping carrier directly for assistance.

Damani Brand is not responsible for packages that are stolen after delivery, including theft by porch pirates or other unauthorized individuals. Once a package has been marked as delivered by the carrier to the address provided at checkout, responsibility for the package transfers to the customer.

If you need additional support, our customer service team is happy to help guide you through the carrier claim process when applicable.

Questions or Concerns

If you have any questions regarding your order or shipping information, please contact us and we will be happy to assist you.

Thank you for shopping with us!