Damani Brand Shipping Policy

Thank you for shopping with Damani Brand at damanibrand.com. We are committed to providing our customers with a smooth, transparent, and reliable shopping experience from checkout through delivery.

Damani Brand ships to customers throughout the United States and to select international destinations. Our merchandise may be fulfilled from locations within the United States or from international suppliers and fulfillment partners.

Order Processing

Orders are generally processed within 1–2 business days after your order confirmation has been received.

Orders are not typically processed, shipped, or delivered on weekends or holidays.

Once your order has shipped, you will receive a shipping confirmation email with available tracking information so you can monitor the progress of your delivery.

During high-volume sales periods, holidays, promotional events, or other periods of increased demand, processing times may be slightly delayed. We appreciate your patience and understanding.

Review Your Order Before Checkout

Customers are responsible for carefully reviewing their order before completing checkout.

Please verify the following information before submitting your purchase:

• Size
• Color
• Style
• Quantity
• Product measurements
• Selected product options
• Product description and details
• Shipping address
• Email address
• Other applicable order information

Damani Brand fulfills orders according to the selections submitted by the customer at checkout.

If the correct size, color, style, or other product option selected by the customer is fulfilled, the order is considered correctly fulfilled even if the customer later determines that a different size, color, style, or option would have been preferred.

An incorrect size, color, style, quantity, or other product option selected by the customer at checkout is not considered a Damani Brand shipping or fulfillment error.

Customers should carefully review all available size charts, measurements, product descriptions, photographs, color selections, product options, and product details before completing their purchase.

If an eligible item is returned because the customer selected the wrong size, color, style, or other product option, the return will be handled as a customer-selection return under our Return Policy.

For eligible customer-selection returns, the customer is responsible for return shipping costs, and original shipping, delivery, and applicable non-refundable charges will not be reimbursed.

Damani Brand does not provide prepaid return shipping labels for customer-selection returns.

If Damani Brand or one of our fulfillment partners sends a different item, size, color, or style from what the customer actually ordered, please contact us promptly at damanibrandllc@gmail.com so we can review and address the fulfillment error.

Domestic & International Fulfillment

Damani Brand works with suppliers and fulfillment partners located both within the United States and overseas.

Depending on the product purchased, merchandise may be shipped from a U.S.-based fulfillment location or an international supplier or fulfillment facility.

Estimated shipping timeframes generally fall within one of the following ranges:

• 2–7 business days
• 5–10 business days

The applicable timeframe may vary depending on the product, fulfillment location, destination, carrier, customs processing when applicable, and other circumstances affecting transportation.

These timeframes are estimates and are not guaranteed delivery dates.

Imported Merchandise

To provide customers with additional information before completing a purchase, Damani Brand identifies products shipped from international suppliers as “Imported” within the product description/details.

Customers are encouraged to review the complete product description and details before purchasing so they are aware when a product is designated as Imported.

An Imported designation indicates that the merchandise is sourced and/or fulfilled through an international supplier and may be shipped from outside the United States.

Because international fulfillment may involve additional transportation, customs processing, or carrier handling, customers purchasing merchandise marked Imported should consider the applicable estimated shipping timeframe when placing their order.

Purchasing an item identified as Imported constitutes acknowledgment that the merchandise may be fulfilled and shipped from an international location.

U.S. Shipping Rates & Delivery Estimates

For qualifying orders shipped within the United States:

• Flat Rate Shipping: $7.00
• Estimated shipping timeframes are generally 2–7 business days or 5–10 business days, depending on the product and fulfillment location.

Applicable shipping charges will be displayed at checkout before the purchase is completed.

Products fulfilled from U.S. locations may have different estimated shipping times from merchandise fulfilled by international suppliers.

Customers purchasing multiple items should also be aware that individual products may originate from different fulfillment locations and therefore may not arrive together.

All processing, shipping, and delivery timeframes are estimates and are not guaranteed delivery dates.

We do not currently offer local delivery or in-store pickup.

International Customer Shipping

Damani Brand also ships to customers in select countries outside the United States.

International shipping availability and applicable shipping charges are determined by the customer's destination and will be displayed at checkout when international delivery is available.

International customer orders may contain merchandise fulfilled from the United States, an international supplier, or multiple fulfillment locations.

Actual international delivery timeframes may vary based on:

• Product fulfillment location
• Destination country
• Shipping carrier
• Customs processing
• Local postal or delivery services
• Import requirements
• Transportation conditions
• Other circumstances outside our reasonable control

Customers will receive available tracking information after their merchandise has shipped.

Customs, Duties & Import Charges

International customer orders may be subject to customs duties, import taxes, tariffs, brokerage fees, or other charges imposed by the destination country or applicable authorities.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping charge collected by Damani Brand and are the responsibility of the customer.

Damani Brand does not control customs requirements or charges imposed by another country and cannot predict the amount a customer may be required to pay.

Customers are responsible for understanding applicable import requirements, restrictions, duties, taxes, or fees associated with receiving merchandise in their country.

Customs clearance and inspection may also extend the estimated delivery timeframe.

Order Tracking

Once your order ships, you will receive an email notification containing your tracking information and available shipping details.

Damani Brand customers also have complimentary access to their customer account at damanibrand.com, where available order and tracking information can be viewed at any time.

If you experience difficulty accessing your customer account or tracking information, please contact our Customer Care Department at damanibrandllc@gmail.com.

Please allow up to 48 hours after receiving your shipping confirmation for tracking information to become active or update within the carrier's system before submitting an inquiry regarding your shipment status.

Customers are responsible for providing a valid and active email address when placing an order. Shipping confirmations, tracking information, and important order updates are sent to the email address provided at checkout.

Damani Brand is not responsible for missed tracking notifications or delivery updates resulting from:

• Full email inboxes
• Spam or junk-mail filtering
• Incorrect or inactive email addresses provided by the customer
• Email service provider issues
• Failure to review shipping notifications
• Failure to monitor the customer's online account

Customers are encouraged to regularly check their email inbox, spam or junk folders, and Damani Brand customer account for important order and shipping updates.

If your order has exceeded its applicable estimated shipping timeframe, please contact our Customer Care Department with your full name and order number so we can review the available shipment information.

Multiple Packages & Fulfillment Locations

Because Damani Brand works with suppliers and fulfillment partners in the United States and overseas, orders containing multiple products may be fulfilled from different locations.

As a result, items purchased together may:

• Ship from different fulfillment locations
• Ship from the United States and/or overseas
• Be handled by different shipping carriers
• Have separate tracking numbers
• Ship on different dates
• Have different estimated shipping timeframes
• Arrive on different dates

Receiving one package does not necessarily mean that all merchandise associated with your order has been delivered.

When applicable, customers should review each tracking number associated with their order before reporting merchandise as missing.

There is no additional concern simply because products from the same order arrive separately when they have been assigned separate shipments or tracking numbers.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for ensuring that their shipping address is complete and accurate before submitting an order.

Please carefully review your:

• Full name
• Street address
• Apartment, suite, or unit number
• City
• State, province, or region
• ZIP or postal code
• Country

Damani Brand is not responsible for packages that are delayed, misdirected, returned, lost, or delivered incorrectly because of an incorrect, incomplete, outdated, or otherwise inaccurate shipping address provided by the customer at checkout.

If you discover an error in your shipping information, contact us immediately at damanibrandllc@gmail.com.

We will make a reasonable effort to assist with an address correction when possible. However, we cannot guarantee that an address can be changed once an order has entered processing, fulfillment, or shipment.

Once an order has shipped, Damani Brand may be unable to modify or redirect the delivery address.

Additional shipping charges resulting from a customer-provided incorrect or incomplete address may be the customer's responsibility.

Lost, Stolen, Misdelivered, or Delayed Packages

Once an order has been shipped and transferred to the shipping carrier, delivery and transit may be affected by circumstances outside Damani Brand's direct control.

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend:

• Checking around your residence or delivery location
• Checking with household members
• Checking with neighbors
• Checking with your leasing office, property manager, front desk, reception area, or mailroom when applicable
• Reviewing available delivery photographs or carrier notifications
• Contacting the shipping carrier directly for additional delivery information

Damani Brand is not responsible for packages that are stolen after confirmed delivery, including packages taken by porch pirates or other unauthorized individuals.

When carrier tracking confirms that a package was delivered to the shipping address provided with the order, customers should promptly report any missing package to the applicable carrier and, when appropriate, local authorities.

Our Customer Care Department will be happy to provide available order and tracking information and help guide customers through the carrier inquiry or claim process when applicable.

Carrier Delays & Circumstances Beyond Our Control

Delivery may occasionally be affected by circumstances outside the reasonable control of Damani Brand, our suppliers, fulfillment partners, or shipping carriers.

These circumstances may include:

• Severe weather
• Natural disasters
• Transportation disruptions
• Customs processing or inspections
• Carrier service interruptions
• Labor disruptions
• Government actions
• International import or export restrictions
• Peak holiday shipping volume
• Other unforeseen events

When these situations occur, we will make reasonable efforts to provide available information regarding your shipment, but Damani Brand cannot guarantee carrier delivery dates.

A carrier or customs delay does not change the fulfillment origin or product information disclosed at the time of purchase.

Refused, Unclaimed & Returned-to-Sender Packages

Customers are responsible for monitoring their shipment and accepting delivery when required.

Packages may be returned to the sender or fulfillment facility because of circumstances including:

• An incorrect or incomplete address
• An undeliverable address
• Failure to collect a package from a carrier or postal facility
• Refusal of delivery
• Failure to pay applicable customs duties, taxes, tariffs, or import charges
• Failure to satisfy destination-country import requirements
• Other circumstances attributable to the recipient

If a package is returned because of an address error supplied by the customer, refusal of delivery, failure to claim the shipment, or failure to satisfy applicable import requirements, additional shipping or handling charges may apply if reshipment is available.

Original shipping charges and other carrier-related costs may be non-refundable where permitted by applicable law.

Please contact damanibrandllc@gmail.com if your tracking information indicates that your package is being returned to the sender.

Questions or Concerns

If you have questions regarding your order, fulfillment location, shipping status, tracking information, international delivery, or other shipping concerns, our Customer Care Department is happy to assist you.

Damani Brand
Website: damanibrand.com
Customer Support: damanibrandllc@gmail.com

When contacting us about an existing order, please include your full name and order number so we can assist you as efficiently as possible.

Customers are encouraged to review the product description, product details, size information, selected options, and applicable shipping information before completing a purchase.

Thank you for shopping with Damani Brand. We appreciate your business and look forward to serving you.