Return Policy
What you need to know about your Return(s):
You have 15 days after receiving your item(s) to exchange or return them. If your shipment is still in transit for delivery, please wait for your shipment to arrive before submitting a request for return. If you would like to exchange or return your item(s) please contact us at damanibrandllc@gmail.com to submit a request.
Dissatisfied with Purchased Item(s):
If you are simply dissatisfied with any item(s) you purchased, and would like to return them, please contact us at damanibrandllc@gmail.com.
Defective/ Damaged Upon Arrival and Wrong Item(s):
Please inspect your shipment upon arrival and contact us immediately at damanibrandllc@gmail.com if you have any problems with your item(s) shipped faulty, defective in craftsmanship, material(s), damaged or if you received the wrong item(s).
Exceptions/ Non-Returnable item(s):
We do not except returns of any items that have been damaged, worn or torn by the buyer. Unfortunately, we cannot accept returns on sale items or gift cards.
Certain types of Items cannot be Returned:
- Perishable goods (such as food, drinks, flowers, or plants).
- Final sale items like custom products (such as special orders or personalized items).
- Personal care goods (such as any beauty products).
- Health restrictions (such as undergarments & masks of any kind).
- Hazardous materials, (such as flammable liquids, or gases).
Please contact us if you have questions or concerns about your specific item(s).
How to Start your Return:
Please contact us at damanibrandllc@gmail.com. Once we have receive your return request, please send all return shipment(s) to our Hub address provided below:
Please send all return items to:
Damani Brand Return Precheck Hub
300 Myrtle Ct.
Lumberton, NC. 28358
Please Note: Items returned without submitting a request and give confirmation will not be accepted. We reserve the right to deny refunds to senders who do not have prior return approval.
Postage & Packaging:
Postage and packaging charges are non-refundable in any circumstances. The cost of return(s) and postage charges of replacement(s) or in case of exchange(s) are paid by the buyer. Please carefully check your order before completing your purchase for size(s), color(s), measurement(s), dimension(s), and quantity to avoid additional shipping cost/or charges.